TroyTech Application Maintenance Services or TAMS is a regular system health monitoring services package focused on ensuring the continued optimal performance of your investment. TAMS is performed and fulfilled by TroyTech's pool of certified, highly qualified professionals, who have substantial years of practical experience in the industry.

Why TAMS?
  • IT systems typically experience a degradation in performance over a period of time.
  • TAMS ensures that your IT investment is always performing at its optimal level.
  • TAMS provides a regular reporting mechanism that ensures that problems in your system are detected before it has a chance to become too deeply-rooted.
  • TAMS is a cost effective way of engaging the best technical and advisory resources available in the market on a regular basis
  • TAMS is a proven methodology in the market that is the result of TroyTech's extensive experience
Why TroyTech?
  • Pioneer in IBM technologies.
  • Quality guaranteed!
  • Key Business Partner of IBM in the region.
  • Wealth of relevant experience in end-to-end consulting in IBM technologies.

How does TAMS work?

  • TAMS is a monthly service for a period of at least one year.
  • TAMS exist on a 12 month, 18 month or 24 month packages.
  • Our qualified consultants will be onsite every month to collect data from your system.
  • TAMS provides a monthly report which details the health of your system and provides performance advisories on the data collected.
  • TAMS work on a per-server basis as the report is catered for each individual server.

TAMS report contents:

  • Summary of important system configurations
  • Summary of request metrics
  • Performance advisory
  • Professional recommendations
  • Tuning tips